All our products are handcrafted in France in our own manufacturing workshop. They are made by our team of salaried seamstresses from fabrics (natural materials) that come from Europe. Each embroidered personalization is made by machine, in our workshop. We are located in Lozère, in the Cévennes. We are a small, young and dynamic family business.

We use natural materials: mainly linen and occasionally cotton. The possible characteristics of each fabric are mentioned on the product sheets (certifications or labels). Our washed linen is OEKO TEX Standard 100 certified.

You can machine wash all products at 40° degrees. Be careful not to mix colors with white, to avoid the risk of stains.
If you iron your products, remember not to pass the iron on the embroidery. Before the first use, wash your products at 30° to remove any traces of clothing that will come off very easily.

You are informed when your package has left our workshop, then count the transport times, which can sometimes be extended due to the vagaries of deliveries. If after 5 days after the estimated delivery date, you have not received your order, write to us at bonjour@nahen.fr with your name and order number, we will get back to you quickly.

Your order will be sent by La Poste (France only), Colissimo (parcel France) or Chronopost (for deliveries to Europe and the USA) depending on the weight of the shipment. Shipping costs are indicated at checkout. We offer delivery for orders over 200 euros of purchase, to France and Europe.

Delivery times are between 2 to 7 working days. But we are unfortunately not responsible for any hazards due to bad weather, strikes or other problems on the La Poste network.

We deliver in France, throughout Europe and in the USA. If you need delivery to another country, contact us and we will try to find a solution.

You can pay for your order by credit card using our secure system.

Of course, we go through a secure online payment system (Stripe).

If the product is not personalized, you have 15 days to exchange it.
If the product is personalized, we do not accept returns or refunds unless the product was damaged during transport of course.

Write to us at bonjour@nahen.fr, we will answer you quickly.

Yes, we have decreasing prices according to the quantities. For any request concerning a wedding, an event or a professional order, write to us at bonjour@nahen.fr with your request.